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FAQ - Frequently asked questions

Reservations / payment
Do I have to make a reservation?
How do I make a reservation?  
Do you claim a deposit for reservations?
What if I have to cancel my reservation?
Where do I pay?
Do you accept credit cards? 
Do you offer discounts?
What does the price include?
Will I have to pay extra for anything?

Sports activities
Do I have to have experience?
Do I have to be very fit?
Am I too young?
Am I too old?
What do I have to bring along?
Can I just rent the equipment?
Is there a guide in every boat?
Do I have to know how to swim?
What is a safety kayak?
When do I have to be there?
Where do we meet?
Where can I park my car?
Can I come alone?
Do you organise sports activities even in the case of bad weather?

Safety / insurance
Am I insured against accidents at the time of the sports activity?
How do you take care of the safety?
Can my past injuries be a problem?

1. Reservations / payment

  1. Do I have to make a reservation?
    Yes, with a reservation we avoid all possible complications and you get a free spot.
  2. How do I make a reservation? 
    Quite simply you can make a reservation by phone +386 (0)41 338 308; send us your inquiry by e-mail BovecRaftingTeam ; fill out the reservation form or write us at Mala vas 106, 5230 Bovec, Slovenia. For all web based reservations you will receive a confirmation which will be sent to you at your e-mail address.
  3. Do you claim a deposit for reservations?
    No, no matter how you make a reservation, we don't claim any deposit.
  4. What if I have to cancel my reservation?
    No problem. Even if you have already made a reservation, you can still cancel it. We just ask you to do that as soon as possible.
  5. Where do I pay?
    You pay the bill at our agency or at the sports center in Bovec before departure to the starting point of the chosen activity.
  6. Do you accept credit cards? 
    Yes, at our agency we accept payments in € and you can also pay with VISA, Eurocard Mastercard or American Express credit cards.
  7. Do you offer discounts? 
    Yes, for the pricelist and list of discounts, click on the link.
  8. What does the price include?
    The price of all sports activities includes the transport to the starting point of the chosen activity and back to Bovec, rental of obligatory sports equipment (except for kayak school!), guiding by professional guides, insurance against accidents with Adriatic Slovenica insurance company and 20% VAT.
  9. Will I have to pay extra for anything?
    No, the price includes everything.

2. Sports activities

  1. Do I have to have experience?
    You need no prior experience. All our activities are suitable also for beginners.
  2. Do I have to be very fit?
    Average fitness will do just fine. 
  3. Am I too young?
    At low water level almost all of our activities are suitable also for children:

    rafting

    5 years of age

    mini raft

    7 years of age

    canyoning – Sušec

    9 years of age

    canyoning – Fratrca

    15 years of age

    hydrospeed

    not suitable for children

    spust z vodnikom kajakaštva

    15 years of age

    kajak šola

    7 years of age


    If there are children in your group, turn to us and we will be happy to advise you.
  4. Am I too old?
    No, if you feel good and are fit, then usually there's no problem. Nevertheless, turn to us for consultation.
  5. What do I have to bring along?
    Despite the fact that we provide full equipment, we recommend that you put on a bathing suit and bring a towel.
  6. Can I just rent the equipment?
    Yes. If you wish to discover the charms of the Soca river by yourself, you can rent the necessary equipment at our sports center for one day or more.
  7. Is there a guide in every boat?

    rafting

    yes

    mini raft

    yes ali safety kayak

    canyoning – Sušec

    yes – 1 guide
    for 10 guests

    canyoning – Fratrca

    yes – 1 guide
    for 7 guests

    hydrospeed

    safety
    kayak

    spust z
    vodnikom kajakaštva

    safety kayak

    kajak šola

    safety kayak

  8. Do I have to know how to swim?
    No. All of our sports activities are suitable for perfect beginners without prior experience. You will receive a life jacket which will make sure you stay on the surface of the water.
  9. What is a safety kayak?
    Some of the sports activities do not allow for a guide inside the boat (there is either no space or it is meant for only 1 person). In this caseyou are accompanied by an experienced guide or a safety kayaker.
  10. When do I have to be there?
    By the description of every sports activity there is also a timetable of departures. We ask you to be here 10 minutes prior to the departure.
  11. Where do we meet?
    All our activities begin at our sports center in Bovec. Here you meet your guide who hands you out your equipment.
  12. Where can I park my car?
    There is plenty of parking space behind our agency in the center of Bovec as well as in front of our sports center.
  13. Can I come alone?
    Yes. There is no minimal number of participants. In case you are alone, be prepared to have to join a larger group of people.
  14. Do you organise sports activities even in the case of bad weather?
    Yes. We almost never cancel a trip – you get wet in any case. In case of a huge thunderstorm we sometimes postpone the departure for an hour or so.

3. Safety / insurance

  1. Am I insured against accidents at the time of the sports activity?
    Yes, all of our guests are insured against accidents with Adriatic Slovenica insurance company.
  2. How do you take care of the safety?
    All of our guides have many paddling experiences and know the Soca river and its traps well. All of them have participated in a special training course for guides and have obtained the Slovenian license for a C programme white water rescuer.
  3. Can my past injuries be a problem?  
    Yes, we do not recommend the trip to any guest who has suffered a heavy joint or spine injury in the past year, as well as to those who have a history of a recurrence of the mentioned problems.

 




BOVEC RAFTING TEAM | T: +386 5 388-61-28 | GSM: +386 41/338-308 | e-mail: Bovec Rafting Team
Mala vas 106, 5230 Bovec, Slovenija