General

General questions

Do you organize sports activities in bad weather?
Yes. We almost never cancel trips – you get wet in any way. In case of huge thunderstorms we sometimes postpone the departure for an hour or so.
Am I too young?
At low water level almost all of our activities are suitable also for children. Rafting from 6 years, canyoning Sušec from 9 years, mini raft and kayak from 10 years. Canyoning Fratrca and hydrospeed are not suitable for children.
Am I too old?
No, if you feel good and are fit, then usually there’s no problem. We’ll be happy to advise you.
What do I have to bring with me?
We provide full equipment. However, we recommend that you bring swim suits and towels with you. For canyoning also bring a small bottle of water.
Where do we meet?
All our activities start at our sports center in Bovec (LINK TO GOOGLE MAPS). Here you meet your guide who hands you out your equipment.
When do I have to be there?
On each sports activity page you can find a timetable of departures. We ask you to be here 15 minutes prior to the departure.
Where can I park my car?
There is a big parking lot infront of our sports center in Bovec.
Do you take photos on the river?
Yes. Each guide has his own GoPro camera and during the trip he takes photos and videos. If you wish to buy photos the price is 5€/person. Photos are then uploaded to a clud galery. We will send you a link to your e-mail.
Can I bring my camera with me?
Yes. But camera must be waterproof and  for safety reasons camera must be attached to a helmet. We advise the use of helmet mount or helmet strap mount.
Can I come alone?
Yes. There is no minimal number of participants. In case you are alone, be prepared to have to join a larger group of people.

Reservations

Reservations questions

Do I have to make a reservation?
Yes, with your reservation we avoid all possible complications and you get a free spot.
How do I make a reservation?
Quite simply you can make a reservation by phone +386 (0)41 338 308, fill out the reservation form or send us your inquiry by e-mail BovecRaftingTeam. For all online reservations you will receive a reservation confirmation with all the details.
What if I have to change my reservation?
No problem. Even if you have already made a reservation, you can change it anytime. We just ask you to do that as soon as possible.
What if I have to cancel my reservation?
No problem. Even if you have already made a reservation, you can still cancel it. We just ask you to do that as soon as possible.
Do I have to make reservation for the photos?
Not really. You can decide on photo purchase until after the trip. Photos that are not sold are deleted on the next day.
I sent a reservation form but didn’t get your confirmation?
If you didn’t get our reservation confirmation within 24 hours first check you spam. If it’s not there either please send us e-mail.

Payment

Payment questions

Do you claim a deposit for reservations?
No, no matter how you make a reservation, we don’t claim any deposit.
Where do I pay?
You pay at our sports center in Bovec before departure to the starting point of the chosen activity.
Do you offer discounts?
Yes, we offer student and children discounts. Contact us for group discounts.
Do you accept credit cards?
Yes. We accept payments in cash and you can also pay with VISA, Eurocard Mastercard or American Express credit cards.
Are photos included in the price?
Yes, for water sports activities. If you join us on rafting, canyoning, canoeing or kayaking tours we will give you full resolution photos and HD videos for free. For other sports activities contact us for more information.

Safety

Safety questions

Am I insured against accidents during sports activity?
Yes. All our guests are insured against accidents with Adriatic Slovenica d.d. insurance company.
Do I have to have experience?
No. You need no prior experience. All our activities are suitable also for beginners.
Can my past injuries be a problem?
Yes. We do not recommend the trip to any guest who has suffered joint or spine injury in the past year, as well as to those who have a history of a recurrence of the mentioned problems.
Do I need to be very fit?
No. Average physical fitness will do just fine.
Do I need to know how to swim?
Yes. You do not have to be an excellent swimmer. Average swimming skills will do just fine.
Are your activities suitable for disabeled?
No. Physically or mentally disabled person is not allowed on any activity.
Is there a guide in every boat?
Yes, or you are accompanied by safety kayak.
What is a safety kayak?
Some of the sports activities do not allow for a guide to be inside the boat (there is either no space or it is meant for only 1 person). In this case you are accompanied by an experienced guide in kayak.