General

General questions

Do you organize sports activities in bad weather?
Yes. We almost never cancel trips – you get wet in any way. In case of huge thunderstorms we sometimes postpone the departure for an hour or so. Check the full list of outdoor sports activities and different scenarios on What if the weather is bad?
Am I too young?
At low water level almost all of our activities are suitable also for children. Rafting from 6 years, canyoning Sušec from 9 years, canoeing and kayak from 10 years. Canyoning Fratrca is not suitable for children. Read more information on how old should children be for different water / land / sky sports activities.
Am I too old?
No, if you feel good and are fit, then usually there’s no problem. We’ll be happy to advise you.
What do I have to bring with me?
We provide full equipment. However, we recommend that you bring a swimsuit and towels with you. For canyoning also bring a small bottle of water.
Where do we meet?
All our activities start at Bovec Rafting Team sports center in Bovec. Here you meet your guide who hands you out your equipment.
When do I have to be there?
On each sports activity page you can find a timetable of departures. We ask you to be at Bovec Rafting Team sports center at least 15 minutes prior to the departure. If you arrive past the departure hour, sorry but we can not wait. In that case you will need to wait for the next available trip.
Where can I park my car?
There is a big parking lot in front of our sports center in Bovec.
Do you take photos on the river?
Yes. Each guide has his own GoPro camera and during the trip he takes photos and videos. All the files are then uploaded to an online gallery. We will send you a link to your e-mail without any extra cost. Read more information on how to get awesome photos and videos within 24 hours after the tour for free without killing your camera.
Can I bring my camera with me?
No. We wish you to relax and enjoy your day on the Soča river without any interruptions. However, this year we have decided to send photos and videos from our water activities to all our guests for free. Read more information on how to get awesome photos and videos within 24 hours after the tour for free without killing your camera.
Can I come alone?
We don’t organize sports activities for one person. If you make a booking for one person only be prepared to join another group. If there’s no other bookings we will ask you to pick another departure hour or day.

Reservations

Reservations questions

Do I have to make a reservation?
Yes, with your reservation we avoid all possible complications and you have a guaranteed spot.
How do I make a reservation?
Quite simply, you can make a reservation by phone +386 41 338 308, fill out the reservation form or send us your inquiry by e-mail on hello@bovec-rafting-team.com. For all online reservations you will receive a reservation confirmation with all the details within 24 hours.
What if I have to change my reservation?
No problem. Even if you have already made a reservation, you can change it any time. We just ask you to do that as soon as possible.
What if I have to cancel my reservation?
No problem. Even if you have already made a reservation, you can still cancel it. We just ask you to do that as soon as possible.
Do I have to make reservation for the photos?
No, that’s not necessary. If you book any of the water sports activities we will send you all the photos and videos from the tour anyway. Let us know if you wish to have photos from zipline or paragliding.
I sent a reservation form, but didn’t get your confirmation.
If you didn’t get our reservation confirmation within 24 hours first check you spam. If it’s not there either please send us an email or call us on +386 41 338 308.

Payment

Payment questions

Do you claim a deposit for reservations?
No. No matter how you make a reservation, we don’t claim any deposit. However, if your group is bigger than 20 person and you come in the time of our high season (July, August) we will ask you for 30% deposit.
Where do I pay?
You pay at our sports center in Bovec before the departure to the starting point of the chosen activity.
Do you offer discounts?
Yes, we offer student and children discounts. Contact us for group discounts.
Do you accept credit cards?
Yes. We accept payments in cash and you can also pay with VISA, Eurocard Mastercard or American Express credit cards.
Are photos included in the price?
Yes, for water sports activities. If you join us on rafting, canyoning, canoeing or kayaking tours we will give you full resolution photos and HD videos for free. For other sports activities contact us for more information.

Safety

Safety questions

Do I have to have experience?
No. You need no prior experience. All our activities are suitable also for beginners. For canyoning in Fratarca canyon it’s good if you have some rock climbing experience.
Can my past injuries be a problem?
Yes. We do not recommend the trip to any guest who has suffered joint or spine injury in the past year, as well as to those who have a history of a recurrence of the mentioned problems.
Do I need to be very fit?
No. Average physical fitness will do just fine.
Do I need to know how to swim?
Yes. You do not have to be an excellent swimmer. Average swimming skills will do just fine.
Are your activities suitable for disabled people?
No. Our activities are not suitable for physically or mentally disabled people.
Is there a guide in every boat?
Yes, or you are accompanied by safety kayak.
What is a safety kayak?
Some of the sports activities do not allow for a guide to be inside the boat (there is either no space or it is meant for only 1 person). In this case, you are accompanied by an experienced guide in kayak.